{"id":14,"date":"2016-10-14T14:58:22","date_gmt":"2016-10-14T12:58:22","guid":{"rendered":"http:\/\/best-skiresorts.com\/en\/?page_id=14"},"modified":"2026-04-15T09:54:32","modified_gmt":"2026-04-15T07:54:32","slug":"study-guest-satisfaction","status":"publish","type":"page","link":"https:\/\/best-skiresorts.com\/en\/study-guest-satisfaction\/","title":{"rendered":"Study Guest Satisfaction"},"content":{"rendered":"\n
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\u201cThe survey Best Ski Resort<\/strong> is considered to be one of the most significant, periodically study of the Alps with interviews held directly in the ski resorts. It is an important orientation guide concerning increase in quality and product development. The study should help to secure the attractiveness of the winter sport resort. It has to be an incentive to rank among the best. The awards honour top performances of the individual regions and support the continuous process of further development.\u201d<\/em><\/p>\nMike Partel, founder Best Ski Resort<\/cite><\/blockquote>\n\n\n\n

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Winners 2020<\/h1>\n\n\n<\/p>\n\n\n\n

1. Zermatt (CH)
2. Gr\u00f6den \/ Seiser Alm (IT)
3. Arosa Lenzerheide (CH)
3. Kronplatz (IT)<\/strong>
<\/strong>5. St. Moritz (CH)
6. Alta Badia (IT)
6. Saas-Fee (CH)
8. Serfaus-Fiss-Ladis (AT)
9. Gurgl (AT)
10. Ischgl (AT)<\/p>\n\n\n\n

“Medium-sized ski resorts” category
Winner: Gr\u00e4chen (CH)<\/strong><\/p>\n\n\n\n

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Winners 2018<\/h1>\n\n\n\n

1. Kronplatz (IT)<\/strong>
2. Zermatt (CH)<\/strong>
3. Serfaus-Fiss-Ladis (AT)<\/strong>
3. Val Gardena (IT)<\/strong>
5. Alta Badia (IT)
6. Gr\u00e4chen (CH)
7. Arosa Lenzerheide (CH)
8. Aletsch Arena (CH)
9. Livigno (IT)
10. Laax (CH)
10. S\u00f6lden (AT)<\/p>\n\n\n\n

Winners 2016<\/h1>\n\n\n\n

1. Zermatt (CH)<\/strong>
2. Livigno (IT)<\/strong>
3. Serfaus-Fiss-Ladis (AT)<\/strong>
4. Kronplatz (IT)
5. Saas-Fee (CH)
6. Gr\u00f6den \/ Val Gardena (IT)
7. Adelboden-Lenk (CH)
8. Alta Badia (IT)
9. Aletsch Arena (CH)
10. Obergurgl-Hochgurgl (AT)<\/p>\n\n\n\n

Winners 2014<\/h1>\n\n\n\n

1. Zermatt (CH)
2. Serfaus-Fiss-Ladis (AT)
3. Arosa (CH)<\/strong>
4. Sulden am Ortler (IT)
5. Alta Badia (IT)
6. Adelboden-Lenk (CH)
7. Gr\u00f6den (Val Gardena) (IT)
8. Saas-Fee (CH)
9. Kronplatz (IT)
10. Laax (CH)<\/p>\n\n\n\n

Winners 2012<\/h1>\n\n\n\n

1. Serfaus-Fiss-Ladis (AT)<\/strong>
2. Saas-Fee (CH)<\/strong>
3. Aletsch Arena (CH)<\/strong>
4. Zermatt (CH)
\u201c Schladming (AT)
\u201c Lech Z\u00fcrs am Arlberg (AT)
7. Kronplatz (IT)
8. Arosa (CH)
9. Ischgl (AT)
10. Gr\u00f6den (Val Gardena) (IT)<\/p>\n\n\n\n

Winners 2010<\/h1>\n\n\n\n

1. Schladming (AT)<\/strong>
2. Lech Z\u00fcrs am Arlberg (AT)<\/strong>
3. Aletsch Arena (CH)<\/strong>
4. Zermatt (CH)
5. Serfaus-Fiss-Ladis (AT)
\u201c Arosa (CH)
7. Saas-Fee (CH)
8. Adelboden (CH)
9. Grindelwald (CH)
10. Ischgl (AT)<\/p>\n\n\n\n

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Best Ski Resort \u2013 An On Mountain Survey<\/h1>\n\n\n\n

55 selected top ski resorts of the Alps in respect of customer satisfaction<\/strong><\/p>\n\n\n\n

The biggest study of the Alps is probably \u201eBest Ski Resort\u201c with about 50.000 winter sports enthusiasts surveyed.<\/p>\n\n\n\n

The Premium Report<\/strong>, thus, the overall study as evaluation of one of the 55 ski resorts comprises 100 pages. It provides answers to the following topics:<\/p>\n\n\n\n