{"id":66,"date":"2013-01-22T13:17:19","date_gmt":"2013-01-22T12:17:19","guid":{"rendered":"http:\/\/best-skiresorts.com\/fr\/?p=66"},"modified":"2014-09-25T16:24:56","modified_gmt":"2014-09-25T14:24:56","slug":"mountain-quality-check","status":"publish","type":"post","link":"https:\/\/best-skiresorts.com\/fr\/blog\/mountain-quality-check\/","title":{"rendered":"Mountain Quality Check: Conaissez-vous vos clients?"},"content":{"rendered":"<p><strong>Syst\u00e8me d\u2019enqu\u00eate de satisfaction permanent avec comparatif instantan\u00e9 aux autres stations.<\/strong><\/p>\n<p>Lorsque les r\u00e9sultats d\u2019une enqu\u00eate de satisfaction sont d\u00e9voil\u00e9s en fin de saison, il est d\u00e9j\u00e0 trop tard pour r\u00e9agir. Ainsi, cette action a \u00e9t\u00e9 cr\u00e9\u00e9e dans l\u2019objectif d\u2019une r\u00e9activit\u00e9 tr\u00e8s rapide en cas d\u2019insatisfaction. Avec ce logiciel en ligne, les clients\u00a0 sont enqu\u00eat\u00e9s sur leur satisfaction tout au long de la saison dans plusieurs cat\u00e9gories (\u00ab du parking \u00e0 l\u2019apr\u00e8s ski \u00bb). Chaque semaine, les r\u00e9sultats apparaissent, ainsi que ceux de toutes les stations participantes. Chacune peut alors connaitre son positionnement par rapport aux autres, dans chacun des crit\u00e8res (pistes, restauration, animations\u2026ect). Cela permet de r\u00e9agir imm\u00e9diatement, de responsabiliser et de pousser \u00e0 l\u2019initiative le personnel de la station dans tous les domaines avec des chiffres et des pr\u00e9sentations rapides pour des r\u00e9unions ou des conseils d\u2019administrations.<\/p>\n<p>Prix : indiqu\u00e9s dans le document en t\u00e9l\u00e9chargement ci-dessous.<\/p>\n<p>Document de pr\u00e9sentation du Mountain Quality Check en t\u00e9l\u00e9chargement:<\/p>\n<p>Download: <a href=\"https:\/\/best-skiresorts.com\/fr\/files\/2013\/01\/MQC-Infofolder_fr.pdf\" target=\"_blank\">MQC-Infofolder<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Syst\u00e8me d\u2019enqu\u00eate de satisfaction permanent avec comparatif instantan\u00e9 aux autres stations. Lorsque les r\u00e9sultats d\u2019une enqu\u00eate de satisfaction sont d\u00e9voil\u00e9s en fin de saison, il est d\u00e9j\u00e0 trop tard pour r\u00e9agir. Ainsi, cette action a \u00e9t\u00e9 cr\u00e9\u00e9e dans l\u2019objectif d\u2019une r\u00e9activit\u00e9 tr\u00e8s rapide en cas d\u2019insatisfaction. Avec ce logiciel en ligne, les clients\u00a0 sont enqu\u00eat\u00e9s [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":197,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[7,10],"tags":[],"class_list":["post-66","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-hiver-2014","category-hiver-2015"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - 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