{"id":69,"date":"2013-01-22T13:37:12","date_gmt":"2013-01-22T12:37:12","guid":{"rendered":"http:\/\/best-skiresorts.com\/fr\/?p=69"},"modified":"2013-10-21T16:37:58","modified_gmt":"2013-10-21T14:37:58","slug":"best-ski-resort-2013","status":"publish","type":"post","link":"https:\/\/best-skiresorts.com\/fr\/blog\/best-ski-resort-2013\/","title":{"rendered":"Best Ski Resort 2013"},"content":{"rendered":"<p><strong>Enqu\u00eate de satisfaction sur questionnaire papier, directement avec le skieur sur place.<\/strong><\/p>\n<p>Int\u00e9grer la plus grande et la plus significative enqu\u00eate en station de ski des Alpes. Que votre station fasse partie ou non des 12 stations fran\u00e7aises s\u00e9lectionn\u00e9es l\u2019hiver dernier dans les 55 meilleures europ\u00e9ennes, vous pouvez \u00e0 nouveau utiliser la m\u00eame enqu\u00eate cet hiver 2013, avec en plus 3 questions suppl\u00e9mentaires de votre choix et l\u2019int\u00e9gration du logo de votre station. Si vous faites partie des Best ski Resort 2012 Fran\u00e7aises vous pourrez alors voir votre \u00e9volution d\u2019une saison sur l\u2019autre. Sinon, vous aurez dans tous les cas l\u2019avantage de pouvoir vous comparer aux r\u00e9sultats des 55 meilleures stations des Alpes de l\u2019ann\u00e9e derni\u00e8re (France, Autriche, Suisse, Italie, Allemagne) dans toutes les cat\u00e9gories.<\/p>\n<p><a href=\"https:\/\/best-skiresorts.com\/fr\/files\/2013\/01\/Enqu\u00eate-Restaurant800.jpg\"><img fetchpriority=\"high\" decoding=\"async\" class=\"size-medium wp-image-101 alignleft\" title=\"Enqu\u00eate Restaurant\" alt=\"Enqu\u00eate Restaurant\" src=\"https:\/\/best-skiresorts.com\/fr\/files\/2013\/01\/Enqu\u00eate-Restaurant800-300x225.jpg\" width=\"300\" height=\"225\" srcset=\"https:\/\/best-skiresorts.com\/fr\/files\/2013\/01\/Enqu\u00eate-Restaurant800-300x225.jpg 300w, https:\/\/best-skiresorts.com\/fr\/files\/2013\/01\/Enqu\u00eate-Restaurant800.jpg 800w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p>L\u2019objectif de cette enqu\u00eate \u00e0 vaste \u00e9chelle est de recueillir et de comparer d\u2019importantes donn\u00e9es et informations des visiteurs afin d\u2019assurer un contr\u00f4le continu de la qualit\u00e9 et de l\u2019attractivit\u00e9 du domaine pour un d\u00e9veloppement \u00e0 long terme. En combinaison avec notre symposium Mountain Management organis\u00e9 tous les deux ans, nous souhaitons renforcer avec vous et pour vous nos comp\u00e9tences en tant que g\u00e9n\u00e9rateur d\u2019impulsions du secteur dans le domaine marketing.<\/p>\n<p><!--more--><\/p>\n<p><strong>Les 21 cat\u00e9gories de \u00ab\u00a0Best Ski Resort 2012\u00a0\u00bb ci dessous + possibilit\u00e9 d\u2019ajouter Trois questions + logo station<\/strong><\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li>Satisfaction au total<\/li>\n<li>Taille du domaine skiable \/ Pistes<\/li>\n<li>Qualit\u00e9 des pistes<\/li>\n<li>Garantie d\u2019enneigement<\/li>\n<li>Confort des remont\u00e9es m\u00e9caniques<\/li>\n<li>S\u00e9curit\u00e9 sur les pistes<\/li>\n<li>H\u00e9bergement \/ h\u00f4tel<\/li>\n<li>Amusement \/ divertissements<\/li>\n<li>Parc funboard &amp; snowpark<\/li>\n<li>Prestations gastronomiques en montagne<\/li>\n<li>\u00c9cole de ski<\/li>\n<li>Nature<\/li>\n<li>Repos \/ d\u00e9tente<\/li>\n<li>Programme \u00ab Apr\u00e8s-Ski \u00bb<\/li>\n<li>Hospitalit\u00e9<\/li>\n<li>Locations &amp; services<\/li>\n<li>Offre pour les enfants et les familles en montagne<\/li>\n<li>Ambiance locale<\/li>\n<li>Authenticit\u00e9<\/li>\n<li>Exclusivit\u00e9<\/li>\n<li>Confort<\/li>\n<li>Prestations bien-\u00eatre<\/li>\n<li>Skieurs \/ Snowboardeur \/ Experts \/ D\u00e9butants \/ G\u00e9n\u00e9ration 50+<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>En plus de leur satisfaction, les clients sont enqu\u00eat\u00e9s sur leurs attentes, cela permet le rapprochement : attentes\/satisfaction.<\/p>\n<p>L\u2019\u00e9tude inclut par ailleurs une \u00e9valuation sp\u00e9ciale de la \u00abconvoitise\u00bb, comprenant le taux de visiteurs susceptibles de revenir sur le domaine, le taux de recommandation, ainsi qu\u2019un comparatif des visiteurs \u00abhautement satisfaits\u00bb pour chaque cat\u00e9gorie. Le taux de visiteurs ayant attribu\u00e9 la note 10 au domaine influence tr\u00e8s fortement le taux de visiteurs susceptibles de revenir. (voir \u00e9tude du Professeur Dr Matzler\/ Universit\u00e9 Innsbruck).<\/p>\n<p><strong>Co\u00fbt :<\/strong> 3 800 \u20ac (3 200 \u20ac en cas de parrainage d\u2019une autre station participant \u00e0 l\u2019\u00e9tude. Cela est tr\u00e8s int\u00e9ressant pour comparer les r\u00e9sultats avec une station de votre choix).<br \/>\nLe prix comprend le rapport, les commentaires, les recommandations et la pr\u00e9sentation sur place.<\/p>\n<p>&nbsp;<\/p>\n<h2>Solution individuelle<\/h2>\n<p>Sur simple demande, nous pouvons travailler ensemble \u00e0 la cr\u00e9ation d\u2019une enqu\u00eate sp\u00e9cifique avec les questions et les cat\u00e9gories de votre choix et avec un budget pr\u00e9vu. Cela permet par exemple de r\u00e9pondre aux attentes du r\u00e9f\u00e9rentiel pour l\u2019obtention de la marque \u00ab Qualit\u00e9 Tourisme \u00bb en y ajoutant vos questions personnelles et sp\u00e9cifiques. Cela peut prendre la forme d\u2019un questionnaire papier et\/ou en ligne.<br \/>\nPrix \u00e0 d\u00e9finir ensemble.<strong><\/strong><\/p>\n<p><strong>Pour plus d\u2019informations sur les actions propos\u00e9es en France pour cet hiver 2012, n\u2019h\u00e9sitez pas \u00e0 nous contacter :<\/strong><\/p>\n<p>Mountain Management France<br \/>\nMr. Kostia Charra<br \/>\n06 99 28 44 87<br \/>\nkcharra@mountain-management.com<br \/>\n<a title=\"Kostia Charra\" href=\"https:\/\/twitter.com\/kostia_charra\" target=\"_blank\">https:\/\/twitter.com\/kostia_charra<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Enqu\u00eate de satisfaction sur questionnaire papier, directement avec le skieur sur place. Int\u00e9grer la plus grande et la plus significative enqu\u00eate en station de ski des Alpes. Que votre station fasse partie ou non des 12 stations fran\u00e7aises s\u00e9lectionn\u00e9es l\u2019hiver dernier dans les 55 meilleures europ\u00e9ennes, vous pouvez \u00e0 nouveau utiliser la m\u00eame enqu\u00eate cet [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":194,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[5],"tags":[],"class_list":["post-69","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-hiver-2013"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - 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